CloudXTransfer

24/7 Support Hotline: +66 39 499 133
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Email Support
support@cloudxtransfer.com
Location
Chiang Mai, Thailand
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Cookie and Data Usage Policy

Last Updated: January 15, 2025
This policy applies to cloudxtransfer.com and all related services

Understanding Our Tracking Technologies

CloudXTransfer uses various tracking technologies to provide you with better user acceptance testing coordination services. We want you to understand exactly how these work and what information we collect when you visit our website.

Our tracking systems help us understand how our testing coordination platform performs and where we can improve your experience. This isn't just about collecting data – it's about making sure our UAT coordination tools actually work the way you need them to.

We believe in transparency. Every piece of data we collect serves a specific purpose in improving our testing coordination services or helping us understand how to better serve companies managing user acceptance testing projects.

Types of Tracking We Use

Different tracking technologies serve different purposes on our platform. Here's what we actually use and why each one matters for your experience:

Essential Functionality

These track your login status, security settings, and basic platform preferences. Without these, our UAT coordination platform wouldn't work properly and you'd have to re-enter information constantly.

Performance Monitoring

We track how quickly pages load, where errors occur, and which testing coordination features get used most. This helps us fix bugs and improve the parts of our platform that matter most to your projects.

Usage Analytics

We monitor which UAT coordination features are popular, how long testing projects typically run, and what workflow patterns work best. This guides our development priorities.

Support Integration

When you contact our support team, we can see your recent platform activity to better understand your testing coordination challenges and provide more helpful assistance.

Managing Your Browser Settings

You have complete control over how much tracking you allow. Most browsers give you detailed options for managing these preferences, and we respect whatever settings you choose.

Browser-Specific Instructions

Google Chrome Go to Settings > Privacy and Security > Site Settings > Cookies. You can block all tracking or create exceptions for specific sites like ours.
Mozilla Firefox Visit Preferences > Privacy & Security. Firefox offers enhanced tracking protection with different levels of blocking you can customize.
Safari Check Safari > Preferences > Privacy. Safari blocks cross-site tracking by default but allows first-party tracking for functionality.
Microsoft Edge Access Settings > Privacy and Services. Edge provides tracking prevention with strict, balanced, or basic protection levels.

Keep in mind that blocking essential functionality tracking might affect how well our UAT coordination platform works. You might have to log in more frequently or reset your project preferences.

How Tracking Enhances Your Testing Experience

The data we collect directly improves how our user acceptance testing coordination platform serves your needs. Here are specific examples of how this works in practice:

Project Management Improvements

When we see that certain UAT workflow steps consistently take longer than expected, we can redesign those interfaces or provide better guidance. If teams frequently get stuck at particular testing phases, we know where to add more documentation or automation.

Platform Performance

We track loading times for different parts of our coordination platform. If the test case management section loads slowly for users in certain regions, we can optimize those specific features or improve our content delivery.

Feature Development

Usage patterns tell us which testing coordination features teams rely on most heavily. We prioritize improvements to these high-impact areas rather than spending development time on rarely-used functionality.

Data Retention Periods

Essential functionality data stays active while you use our platform and for 30 days after your last login.

Performance monitoring data gets aggregated after 90 days and stored anonymously for trend analysis.

Usage analytics become anonymous statistical data after 6 months and help with long-term platform planning.

Your Control Options

Beyond browser settings, you have several ways to control what information we collect and how we use it for improving our UAT coordination services.

Account-Level Preferences

Logged-in users can adjust tracking preferences through their account settings. You can opt out of usage analytics while keeping essential functionality, or choose minimal tracking that only supports basic platform operation.

Project-Specific Settings

For sensitive testing projects, you can enable privacy mode that reduces tracking to essential functionality only. This might limit some reporting features but ensures minimal data collection during confidential UAT coordination work.

Data Deletion Requests

You can request deletion of your tracking data at any time. We'll remove all non-essential information within 30 days, though some aggregated performance data might remain anonymous for platform improvement purposes.

Questions About Our Tracking Practices

If you have specific questions about how we collect or use tracking data, our team can provide detailed explanations tailored to your concerns.

Contact us at support@cloudxtransfer.com or call +66 39 499 133

We're located at 59 หมู่ที่ 6 Mahidol Rd, Mueang Chiang Mai District, Chiang Mai 50000, Thailand

Contact Information

Address:
59 หมู่ที่ 6 Mahidol Rd
Mueang Chiang Mai District
Chiang Mai 50000, Thailand
Phone: +66 39 499 133
Email: support@cloudxtransfer.com

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We gather browsing data to enhance your experience on our platform. These technologies help us provide personalized testing environments and analyze system performance metrics. Your data preferences guide how we tailor our UAT coordination services to meet your specific requirements.