When you use CloudXTransfer's user acceptance testing coordination services, we collect information that helps us provide better service. This includes details you share directly with us and some technical information that helps our systems work properly.

• Contact information including your name, email address, and phone number
• Company details such as organization name and business address
• Project specifications and testing requirements you submit
• Communication records between you and our team
• Technical logs from your interactions with our testing platforms
• Payment information processed through secure third-party providers

We never collect more information than necessary to deliver our testing coordination services effectively. Most data comes directly from forms you complete or conversations you have with our team.

Your information serves specific purposes related to coordinating user acceptance testing for your projects. We don't use personal data for unrelated marketing or sell it to third parties.

We use collected information to coordinate testing sessions, communicate project updates, manage user feedback, and improve our coordination processes. Technical data helps us troubleshoot issues and optimize our platform performance.

Sometimes we need to share project details with testing teams, but we only include information necessary for their specific roles. All team members sign confidentiality agreements before accessing any client data.

We store your information on secure servers located in Thailand, with backup systems that meet international security standards. Our technical team regularly updates security measures and monitors for potential vulnerabilities.

Access to personal data is limited to employees who need it for their work. We use encryption for data transmission and storage, plus multi-factor authentication for internal systems. Regular security audits help us maintain these protections.

Project files and testing data are kept only as long as needed for your specific engagement, plus a reasonable period afterward for reference purposes. We automatically delete temporary files and outdated backups according to our retention schedule.

You have several important rights regarding your personal information. We've designed simple processes to help you exercise these rights without bureaucratic hassles.

To exercise any of these rights, contact our privacy team using the information below. We typically respond within five business days and complete most requests within two weeks.

We share information only when necessary for delivering testing coordination services or when required by law. This includes working with testing teams, technical vendors, and payment processors who help us serve you better.

Our testing coordinators may need access to project specifications and user feedback to manage sessions effectively. Payment processors handle billing information according to their own privacy policies and security standards.

We never sell personal data to marketing companies or use it for advertising purposes unrelated to our testing services. If business circumstances require us to share data in new ways, we'll notify you beforehand and explain your options.

Our website uses essential cookies to remember your preferences and maintain secure sessions. We also use analytics tools to understand how people use our site and identify areas for improvement.

You can control cookie settings through your browser, though disabling certain cookies might affect website functionality. We don't use cookies for cross-site tracking or behavioral advertising.

Third-party tools we use, like analytics services, have their own privacy policies governing how they handle data. We choose vendors carefully and review their practices regularly.

We update this privacy policy when our practices change or legal requirements evolve. Significant changes will be communicated directly to active clients via email, with at least 30 days notice before new terms take effect.

Minor updates, like clarifying existing practices or fixing errors, are posted here with updated revision dates. We recommend checking this page occasionally if you use our services regularly.

Questions about policy changes are always welcome. Our team can explain what's different and how it might affect your projects or data handling preferences.