Why Our UAT Approach Actually Prevents Problems
Here's what we learned after coordinating UAT for dozens of Thai companies: most testing misses the mark because it doesn't account for how people really use software day-to-day. Users don't follow perfect workflows—they multitask, skip steps, and find creative ways to break things.
That's why we design test scenarios around real behavior patterns. When we test desktop work software, we simulate the chaotic reality of switching between applications. For business intelligence dashboards, we test with actual data volumes and realistic user permission levels.
Our UAT coordination has helped prevent major issues for clients ranging from manufacturing systems to financial reporting platforms. The key is testing like your users actually work, not like they should work.